The Comfort Suites in St. George, Utah has received a 2008 Gold Hospitality Award from Choice Hotels International, Inc. (NYSE:CHH), one of the world’s largest lodging franchisors.
Winners of this award exceed Choice Hotels quality standards for Customer Service, Housekeeping and Product Quality. The top 10% of 3400 choice hotels receive this award and the St. George Comfort Suites is listed as #26 out of 479 Comfort Suites Nationwide through North America.
This year, all Choice hotels were judged based on a customer focused awards process that measured the hotel’s ability to meet guest needs. The St. George Comfort Suites earned this prestigious award because it was among the top hotels in the Choice family of brands, meeting several key thresholds important to achieving guest satisfaction. First, the hotel scored high marks for cleanliness and property maintenance. Second, they maintained a low ratio of guest complaints. Third, they had no more than one “unresponsive” guest complaint on record over the last year. Fourth, the hotel met or exceeded Comfort Suites standards and fulfilled the promises of the Comfort Suites to consumers. Finally, guest surveys revealed that they were much more likely to recommend this hotel to friends and family following their stay because of the great experience they had.
"The St. George Comfort Suites won this award because of their attention and dedication to providing the highest level of guest service,” said Chuck Ledsinger, vice chairman and chief executive officer, Choice Hotels. “They should feel very proud of reaching this milestone.”
Owned and operated by St. George Suites, Inc of St. George, Utah , the Comfort Suites hotel features 122 guestrooms and 1600 Square Feet of meeting space that can accommodate up to 80 people as well as Free Full Hot Breakfast, microwave and refrigerator, iron and hairdryer, HBO and Movie/Nintendo rentals and free high speed internet access. The Comfort Suites also has a heated Pool and Jacuzzi open all year.
